Introduction
Welcome to Twinund. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, placing an order, or otherwise interacting with us, you agree to comply with and be bound by these Terms. Please read them sensibly. If you do not agree to these Terms, please refrain from using our website or services.
Product and Service
Twinund offers furniture products and services. All products and services are offered available, and we made our finest effort to describe, portray, and provide other information regarding products and services; however, possible errors may occur. We may, without notice, correct any inaccuracies, modify or discontinue any product or service.
Ordering and Payment
When you place an order through our website or by any other means, you agree to provide accurate and complete information. Acceptance of Orders: Orders are subject to acceptance by Twinund. We may refuse or cancel orders at our discretion.
Payment options There are many forms of payments, such as, cash on delivery (COD) if the order reaches you. If COD applies, ensure the accurate amount is provided on delivery. Payment can be done in other methods as indicated on our website.
Price and Taxes
All our prices on this website are quoted in Hong Kong Dollars (HKD) and inclusive of relevant taxes unless otherwise stated. We may change prices at any time without notice. Prices on our website will be updated; however, orders will be processed at prices prevailing upon the time of the order.
Delivery and Shipping
We provide delivery of our goods to consumers. Delivery times and costs depend on the area and the size of your order. We will attempt to ship orders within the estimated timeframe, but we cannot guarantee any date for delivery. Delay in shipping is not a cause for cancellation or refunds.
Returns and Exchanges
We would be happy to ensure you are satisfied with your purchase. If you are returning or exchanging a product for any reason, you can contact us within 7 business days upon receipt. Returns and exchanges are not accepted on the following conditions:
- The merchandise should be returned in its original package and condition.
- Proof of purchase is required.
- Certain products may be final sale or incurs restocking fees.
Data Protection and Privacy
At Twinund, we respect your privacy. We maintain your personal data in accordance with the Hong Kong Data Protection Act and other applicable legislations. We do not sell, trade or otherwise transfer to outside parties personally identifiable information. The information collected is used for purposes of providing and enhancing our services, and it will be preserved confidentially.
Intellectual Property
The information on our website, including all text, images, logos, and designs, belongs to Twinund or its licensors and is protected by intellectual property rights. You are not allowed to copy, reproduce, or distribute any of the contents on our website without the express written consent of Twinund.
Users Conduct
You agree to use our website and services only to view, download, and otherwise copy the licensed materials for your personal, non-commercial use. You agree not to infringe or interfere with others' rights or use and enjoyment of the website. Prohibited activities include but are not limited to posting or otherwise making available defamatory, obscene, or unlawful material, and conducting fraudulent activities.
Limitation of Liability
To the full extent of the law, Twinund shall be exempt from indirect, incidental, special, or consequential damages arising from or in connection with your use of our website or services. Our liability for any direct damages will be capped at the amount you paid for the products or services.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Hong Kong. Any dispute arising out of or in connection with these Terms shall submit to the exclusive jurisdiction of the courts of Hong Kong.
Terms Changes
We retain the right to modify these Terms at any time. All changes will go onto our website, and any further use of our website or services will constitute acceptance of the new Terms. You should check these Terms from time to time.
Contact Information
If you have comments, questions, or concerns regarding these Terms or our services, please contact us.