Frequently Asked Question
All of your common queries are tried to answer here
How long does it take for my furniture to be delivered?
Delivery time varies depending on how much items ordered, your location, and your customisation options. We generally focus to deliver your product within 4 weeks from the date of your order.
What kind of furniture do you usually make?
We generally deal with wide range of furniture making, including bedroom furniture, living room sets, office furniture, outdoor furniture, and dining sets. According to the specific needs of individual we also offer custom design furniture.
Where do you serve your furniture services?
Currently, we only deliver our products throughout Hong Kong. In the future, we will expand our delivery beyond Hong Kong.
Can you make custom-design furniture?
As per the specifications given by our customer, we actually offer custom furniture design services. Our customer support team will always work with you and help you realize your vision for dream furniture.
What kind of materials you generally use in our furniture?
We never compromise on the quality of furniture and that is why it is our priority to use high-quality, durable and sustainable materials which include metal, glass, hardwood and upholstery.
Do you provide installation service as well?
We provide professional-level installation services for our furniture. Our customer support team always ensures that every piece of furniture purchased by our customers is properly set up and assembled in their place.
Do you provide return policy?
Yes, of course, our return window will be open for you 7 days after purchasing the furniture. You are requested to keep the products in proper condition and contact the customer support team for further guidance.
Is your product eco-friendly?
We are committed to sustainability and that is why selling eco-friendly products has become our priority. A wide range of eco-friendly products are sold by us and that our customers love to buy.